WINNIPEG —; The Winnipeg Regional Health Authority (WRHA) is planning to change the way hospital emergency rooms are reviewed.
The issue is being examined after the death of 57-year-old Mohinder Singh. She died last fall of a brain aneurysm after spending the previous day lying on the waiting room floor for two hours at the Seven Oaks General Hospital.
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“I’m troubled by the findings of the review into her case,” said Milton Sussman, President and CEO of the WRHA. “It is important that, in addition to the steps that were taken immediately by Seven Oaks leadership, we address these concerns region wide.”
WRHA is rolling out an Emergency Department Program Leadership Team starting Thursday. It will be positioned at Seven Oaks General Hospital Emergency Department for the next six weeks. The goal of the program is to conduct an assessment of all Emergency Department processes.
The review is expected to follow certain patients from the moment they arrive at the ER to the time they’re discharged. From this review, they will then identify specific issues and areas of improvement.
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Starting next month, the WRHA says a four-member review team will conduct regular assessments and review operations at all Winnipeg emergency departments. WRHA said the team will consist of a physician, a nurse and two public representatives. The team is expected to focus on quality, safety, patient care and patient experience. The findings and action plans decided upon by the team will be made public via the WRHA website.
In addition, an Emergency Department Patient Advisory Council will be put in place. This committee will be “made up of members of the public interested in or affected by Emergency Department care.” The group will provide feedback and recommendations on different patient experiences.